Work Experience

Advanced Web Support Analyst, Gannett Media Technologies International, Norfolk, VA May 2013 - Present

Advanced member of support team responsible for servicing Project involves the relaunch of the CMS platform, “Presto,” serving and over 80 of Gannett’s local markets. Responsibilities include bug diagnostics at code level, bug replication and documentation, troubleshooting, staff training and mentoring, ticketing process structuring. Site visit to Gannett headquarters in McLean, VA for data capture of Presto usage. Presto architecture included working with Linux OS, Apache, IIS, MySQL, Python, Akamai, Telerik, GitHub, HTML5, C#, AJAX, Splunk, AppDynamics.

Web Programmer Outdoor Adventure Social Club (OASC), LLC, Charlottesville, VA March 2011 - March 2012

Primary member of team in charge of redeveloping the “establishing/renewing” website membership sign-up process. Work was done remotely, which required extensive client communication, self-learning, and organization. Languages utilized: PHP, MySql, Javascript, XML, and development work was done within a LAMP environment. [link]

Research Assistant, Old Dominion University, Norfolk, VA May 2007 – August 2010

Government Funded Contract - Advanced Anti-Terror Technologies: Acquired in-depth understanding of OneSAF simulation software package to better understand the user's needs. Communicated clearly and efficiently with the software development team to facilitate a Human Factors iterative design approach to software construction. Selected to represent team/present software at a OneSAF user conference in Orlando. Responsible for designing and writing the user's manual for final product.

Government Funded Contract - Mymic LLC: Responsible for capturing and utilizing data on the current state of the After Action Review process, including discovering and applying relevant theories on learning, cognition, team performance and task feedback to the After Action Review process. Applied theoretical model building and adjustment, performed data collection and interviews in military environments, survey construction, and coding/consolidation/analysis of all collected data.

Technical Summary

Previous Freelance Projects

  • Galactic Council Game/Website - [link to tutorial] Sole developer, programmer and designer for portfolio project created to showcase extensive web development capabilities including website membership system complete with statistics tracking, customizable cards with swappable game rule/logic, player vs. player matchmaking and gameplay, artificial intelligence solitaire game, tutorial overlay, and graphical interface. Languages utilized: Javascript, AJAX, jQuery, Apache, MySQL, CSS, HTML5 and PHP.
  • Dissertation Data Collection Website - [link] Sole programmer, designer, and support technician for doctoral student’s dissertation website serving over 800 study participants. Website handles survey presentation, training module delivery, data collection and storage, and participant tracking. Languages utilized: Javascript, AJAX, jQuery, Apache, CSS, MySQL and PHP.
  • Kaggle Research Contest - [link] Participated in the “Stack Overflow Predict Closed Questions” contest. Analysed multiple years’ worth of user data to predict an unfavorable outcome. Constructed and tested several models utilizing appropriate competing statistical techniques to derive a model and assess it's performance.


Relevant Graduate Coursework