Advanced member of support team responsible for servicing www.usatoday.com. Project involves the relaunch of the CMS platform, “Presto,” serving usatoday.com and over 80 of Gannett’s local markets. Responsibilities include bug diagnostics at code level, bug replication and documentation, troubleshooting, staff training and mentoring, ticketing process structuring. Site visit to Gannett headquarters in McLean, VA for data capture of Presto usage. Presto architecture included working with Linux OS, Apache, IIS, MySQL, Python, Akamai, Telerik, GitHub, HTML5, C#, AJAX, Splunk, AppDynamics.Web Programmer Outdoor Adventure Social Club (OASC), LLC, Charlottesville, VA March 2011 - March 2012
Government Funded Contract - Advanced Anti-Terror Technologies: Acquired in-depth understanding of OneSAF simulation software package to better understand the user's needs. Communicated clearly and efficiently with the software development team to facilitate a Human Factors iterative design approach to software construction. Selected to represent team/present software at a OneSAF user conference in Orlando. Responsible for designing and writing the user's manual for final product.
Government Funded Contract - Mymic LLC: Responsible for capturing and utilizing data on the current state of the After Action Review process, including discovering and applying relevant theories on learning, cognition, team performance and task feedback to the After Action Review process. Applied theoretical model building and adjustment, performed data collection and interviews in military environments, survey construction, and coding/consolidation/analysis of all collected data.